It was a day like any other in the IT helpdesk trenches when an unusual call came through that still… Read more
The Time Someone Asked IT to Fix Their Broken Time Machine
One calm Tuesday morning, the IT helpdesk received perhaps the most unusual ticket in its history. A user logged on,… Read more
The Time a User Claimed Their Keyboard Was Haunted Because Letters Typed Themselves
A regular Tuesday morning took an unexpected turn when a user submitted a curious helpdesk ticket that immediately caught my… Read more
The Day a User Called IT Because Their Monitor Was Too Bright—Turns Out It Was Just Daylight
It was just another typical Tuesday morning at the IT helpdesk when a ticket popped up that immediately caught my… Read more
When a User Reported Their Keyboard Was Typing Backwards Because They Turned It Upside Down
One bright Monday morning, the helpdesk received a ticket that instantly sparked some curiosity. The user reported that their keyboard… Read more
When a User Tried to Swat a Spider by Smashing Their Laptop and Needed IT Support
It was a quiet Tuesday afternoon when the IT helpdesk received a rather unusual support ticket from one of the… Read more
The Day a User Called IT to Help Them Find the “Any” Key on Their Keyboard
It was just another ordinary Tuesday morning in the IT support office when a ticket came through that made the… Read more
The Day a User Called Because Their Keyboard Was Typing Backwards
It started like any other Tuesday morning in the IT support department. The phone rang, and I noticed the caller… Read more
When the User Reported Their Monitor Was Spying on Them and Refused to Turn Off
One quiet Tuesday afternoon, the helpdesk received a ticket that immediately caught everyone’s attention. The user reported that their monitor… Read more
The Time Someone Asked IT to Fix Their Broken Pencil Sharpener Through a Support Ticket
One ordinary Tuesday, the IT helpdesk received a ticket that made everyone pause and do a double-take. The user, identified… Read more