It was just another typical Tuesday morning at the IT helpdesk when a ticket popped up that immediately caught my… Read more
When a User Reported Their Keyboard Was Typing Backwards Because They Turned It Upside Down
One bright Monday morning, the helpdesk received a ticket that instantly sparked some curiosity. The user reported that their keyboard… Read more
When a User Tried to Swat a Spider by Smashing Their Laptop and Needed IT Support
It was a quiet Tuesday afternoon when the IT helpdesk received a rather unusual support ticket from one of the… Read more
The Day a User Called IT to Help Them Find the “Any” Key on Their Keyboard
It was just another ordinary Tuesday morning in the IT support office when a ticket came through that made the… Read more
The Day a User Called Because Their Keyboard Was Typing Backwards
It started like any other Tuesday morning in the IT support department. The phone rang, and I noticed the caller… Read more
When the User Reported Their Monitor Was Spying on Them and Refused to Turn Off
One quiet Tuesday afternoon, the helpdesk received a ticket that immediately caught everyone’s attention. The user reported that their monitor… Read more
The Time Someone Asked IT to Fix Their Broken Pencil Sharpener Through a Support Ticket
One ordinary Tuesday, the IT helpdesk received a ticket that made everyone pause and do a double-take. The user, identified… Read more
The Time Someone Submitted a Ticket Because Their Computer Mouse Was Stuck to the Desk with Super Glue
It was just another ordinary day at the helpdesk when a ticket popped up that made everyone pause for a… Read more
The Time Someone Called IT Because Their Computer Was “Too Loud”
One quiet Tuesday afternoon, the IT helpdesk received a call that left the entire team baffled and eventually giggling for… Read more
The Time Someone Called IT Because Their Computer Was “Too Quiet”
It was a slow Tuesday morning when the helpdesk finally received a ticket that truly made us pause and double-check… Read more