It was just another ordinary day at the helpdesk, when a ticket landed in the queue that instantly made the… Read more
Month: March 2026
The Time Someone Called IT Because Their Computer Was “Too Loud”
One ordinary Tuesday, the IT helpdesk received a call that instantly stood out from the usual gamut of password resets… Read more
When the Printer Asked for a Password: The IT Ticket That Left Us Speechless
It was a typical Tuesday morning when our helpdesk received a ticket that instantly made everyone pause and blink a… Read more
The Day a User Reported Their Keyboard Was Typing Backwards and We Had to Figure Out Why
One bright Tuesday morning, our helpdesk received a ticket that instantly piqued everyone’s curiosity: a user claimed their keyboard was… Read more