One quiet Tuesday morning, the helpdesk received what could only be described as the most perplexing support ticket of the… Read more
Month: February 2026
The Time Someone Called IT Because Their Monitor Was “Too Bright” at 3 AM
It was well past midnight when the helpdesk phone lit up with a peculiar call that would soon become the… Read more
When the Printer Refused to Print Because It Was “On Vacation” – A Bizarre IT Support Ticket
One Monday morning at the helpdesk, a ticket appeared in the queue that immediately caught my eye. The user’s problem… Read more
The Time Someone Called IT Because Their Keyboard Was Typing Backwards
One bright morning at the helpdesk, a ticket popped up that instantly caught my eye: “Keyboard typing backwards, please advise.”… Read more
The Time Someone Reported Their Keyboard Was Missing Only to Realize It Was Sitting on Their Desk All Along
One Monday morning, a user’s helpdesk ticket popped up with a simple yet perplexing request: “My keyboard is missing, please… Read more
The day a user called because their mouse was “too loud” clicking
It was an otherwise normal Wednesday morning in the helpdesk office when a ticket popped up that made everyone pause… Read more
The Day the Printer Refused to Work Because It Was “Too Tired”
It was a bright Tuesday morning when the helpdesk received a peculiar ticket that immediately caught everyone’s attention. The subject… Read more
The Day a User Called Because Their Mouse Was ‘Too Quiet’
It was a slow Tuesday afternoon when our helpdesk received a ticket unlike any other. The subject line simply read:… Read more