One quiet Tuesday morning, the IT helpdesk team received a call that would soon become the stuff of office legend…. Read more
Month: December 2025
The Day Someone Asked IT to Make Their Computer “Less Loud” Because It Was Disturbing Their Nap
One slow Tuesday afternoon, the IT helpdesk received what was, at first, a completely baffling support ticket. The user explained… Read more
The Day a User Reported Their Mouse Was Actually a Potato
It was just another ordinary Tuesday in the IT support office when a ticket popped up that made everyone pause… Read more
The Time Someone Submitted a Ticket to Fix Their Coffee Maker Instead of Their Computer
Some days in IT support you see things that make you question the very nature of reality, and then, once… Read more
The Day a User Submitted a Ticket Because Their Mouse Was Lost in the Couch Cushions
It started like any other morning at the helpdesk, with a steady stream of typical IT requests: password resets, software… Read more
The Great Printer Jam That Turned Out to Be a Paperclip
It was a typical Tuesday morning when the helpdesk received a frantic call from the sales department. “Our printer is… Read more
When a User Submitted a Ticket Because Their Computer Mouse Wasn’t Catching Cheese
In the world of IT support, we’ve seen our fair share of unusual requests, but this one definitely takes the… Read more
The Time a User Reported Their Keyboard Made Strange Noises Like a Haunted House
It was a typical Tuesday morning when an unusual helpdesk ticket popped up in the queue. The user, clearly perplexed,… Read more